Please take this brief survey to help us better serve you.

The Luck Shop - Secrets of Psalms,Saint Statues,lucky mojo, white and black magick,magic spells,lucky gamblers jewelry,mojo bags,casino jackpot

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spiritual waters and colognes, lucky dream books, voodoo, hoodoo, occult

Hot Deals!!!

Lucky Hot Sellers

Lucky New Products

Bath & Wash Products

Books

Candles

Colognes

Dolls

Gemstones

Health & Beauty Care

Herbs & Roots

Incense

Jewelry

Kits

Lucky Rock Candy

Miscellaneous

Mojo Bags

Monkey Paw Products

Natural Herbal Pills

Occult/Wiccan

Oils

Perfumes

Powders

Power Pheromones

Power Pyramids

Religious Items

Santeria

Seals & Talisman

Sprays

VooDoo & HooDoo

Your Love/Sex Nature

Zodiac Kits

Special Offer
from Botanic Choice

The Luck Shop Survey

Online Survey

Please take a moment to help us improve your experience at LuckShop.com & Church Goods Co. When you’re done, please hit the submit button and wait for your coupon code to be emailed to you. Once you have received your coupon code by email – you may use it ONCE at checkout.

You may also choose to print this survey form, fill it out, and mail it to us with your order and we will manually deduct $5.00 off of your order.

Website and Internet Experience

How do you usually place your orders?

Online at www.LuckShop.com
Phone Order at 312-332-1634
Mail in to P.O. Box 718 Glenview, IL 60025

How did you hear about LuckShop.com?

From a friend
Church Goods Catalog
Just Surfing the Web (i.e. GOOGLE)
A Sales Representative (phone order)
Other

Was Navigating the Luck Shop easy for you?

YES
NO
SOMETIMES

Did you use any coupons at checkout?

YES
NO
SOMETIMES

Did you find what you were looking for online?

YES
NO
MOST TIMES
NOT ALWAYS

On a scale from 1 to 10 (10 being the best) how would you rate our website LuckShop.com?

1 2 3 4
5 6 7 8
9 10

On a scale from 1 to 10 (10 being the best) how would you rate our company?

1 2 3 4
5 6 7 8
9 10

Did you know that LuckShop has its own Facebook Page?

YES
NO

Visit and Befriend us on facebook.

Product Quality and Shipping

Were you pleased with the quality of our products?

YES
NO
SOMETIMES

What do you typically purchase?
Check all that apply.

Baths and Washes

Books

Candles

Colognes

Dolls

Gemstones

Herbs

Incense

Jewelry

Mojo Bags/Kits

Oils

Perfumes

Powders

Sprays

Rev. Moses' Prayer Services

Is there something special you'd like us to sell?

YES
NO
Explain

Do you order these products from other companies?

YES
NO
SOMETIMES
RARELY

If so, from who?

Did you receive your package in a timely manner?

YES
NO
SOMETIMES

Did your package arrive in good shape?

YES
NO
SOMETIMES

Were you satisfied with your purchases?

YES
NO
SOMETIMES

Was anything in your package damaged or missing?

YES
NO
SOMETIMES

Was everything in your package packed neatly?

YES
NO
SOMETIMES

Was your order processed correctly?

YES
NO
SOMETIMES

Did you receive a free gift with your purchase?

YES
NO
SOMETIMES

On a scale from 1 to 10 (10 being the best) how would you rate our packing and shipping department?

1 2 3 4
5 6 7 8
9 10

Phone Customer Service and Overall Experience

How would you rate our staff?

Friendly and helpful
Average or OK
Varies each time
Poor Service

Were you ever put on hold during a phone order?

YES
NO
If so, For How Long?

When and if you were told someone would give you a call back, how long did you wait?

Less Than One Hour
One or Three Hours
The Next Day
Never Received A Phone Call Back

Would you recommend us to a friend?

YES
NO

Were your questions answered to your satisfaction?

Yes
Somewhat
Not Really
No

Was your customer service representative professional, courteous and respectful?

Yes
Somewhat
Not Really
No

Was your customer service representative knowledgeable regarding the products we sell?

Very Knowledgeable
Somewhat
A Little Bit
Not At All

Would you order from us again?

YES
NO

How long have you been ordering from our company?

Less Than 1 Year
1 - 2 Years
3 - 5 Years
5 - 10 Years
Over 10 Years

Reverend Moses and the Staff at Church Goods Co. and Luck Shop wish to thank you for taking the time to fill out this survey. Your answers will help us improve our service. Customer satisfaction is the main reason we are still here – IN BUSINESS FOR OVER 90 YEARS! “Through Service, We Grow.”

Enter email to receive your coupon code.

Comments or Suggestions

You will receive your coupon code via email upon submission. Thank you for your participation!