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Luck Shop Survey

Online Survey

Please take a moment to help us improve your experience at LuckShop.com & Church Goods Co. When you’re done, please hit the submit button and wait for your discount code to be emailed to you. Once you have received your discount code by email – you may use it ONCE at checkout.

You may also choose to print this survey form, fill it out, and mail it to us with your order and we will manually deduct $5.00 off of your order.

 

Website and Internet Experience


How do you usually place your orders?



 

How did you hear about LuckShop.com?





 

Was Navigating the Luck Shop easy for you?



 

Did you use any discount codes at checkout?



 

Did you find what you were looking for online?




 

On a scale from 1 to 10 (10 being the best) how would you rate our website LuckShop.com?

     
     
 

 

On a scale from 1 to 10 (10 being the best) how would you rate our company?

     
     
 

 

Did you know that LuckShop has its own Facebook Page?


Visit and Befriend us on facebook.

Product Quality and Shipping


Were you pleased with the quality of our products?



 

What do you typically purchase?
Check all that apply.

 

Is there something special you'd like us to sell?



Explain

 

Do you order these products from other companies?






 

Did you receive your package in a timely manner?



 

Did your package arrive in good shape?



 

Were you satisfied with your purchases?



 

Was anything in your package damaged or missing?



 

Was everything in your package packed neatly?



 

Was your order processed correctly?



 

Did you receive a free gift with your purchase?



 

On a scale from 1 to 10 (10 being the best) how would you rate our packing and shipping department?

     
     
 

 

Phone Customer Service and Overall Experience


How would you rate our staff?




 

Were you ever put on hold during a phone order?





 

When and if you were told someone would give you a call back, how long did you wait?





 

Would you recommend us to a friend?



 

Were your questions answered to your satisfaction?




 

Was your customer service representative professional, courteous and respectful?




 

Was your customer service representative knowledgeable regarding the products we sell?




 

Would you order from us again?


 

How long have you been ordering from our company?





 

Reverend Moses and the Staff at Church Goods Co. and Luck Shop wish to thank you for taking the time to fill out this survey. Your answers will help us improve our service. Customer satisfaction is the main reason we are still here – IN BUSINESS FOR OVER 90 YEARS! “Through Service, We Grow.”

Enter email to receive your discount code.

 

Comments or Suggestions




You will receive your discount code via email upon submission. Thank you for your participation!
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We want to make your internet shopping experience as informative
and user-friendly as possible. Our friendly staff will answer any questions
or inquiries you may have.
- Luck Shop Staff

Questions?
Call Us at 312.332.1634

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